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What is your refund policy?

RVTrader.com offers affordable, competitive pricing for advertising that provides wide exposure for the item you are selling. Effective enhancements are available to improve the chances of a buyer noticing your Ad. TraderOnline.com, therefore, does not offer refunds on advertising fees once an ad has been activated.

At your request, we will:

  • Correct any mistakes we have made in the ad at no charge
  • Correct mistakes that you made during submission of the ad at no charge
  • Make enhancements to your ad for an additional charge
  • TraderOnline.com will provide a refund only for the following reasons:

    1. Your Ad has not been posted and you wish to cancel the Ad.; OR
    2. You mistakenly ordered and paid for duplicate Ads through TraderOnline.com and wish to cancel, and obtain a refund on, the duplicate(s) only. TraderOnline.com will not, however, provide a refund on the original Ad.

    TraderOnline.com is not responsible for, and will not provide refunds for any other reason, including but not limited to, a change of mind regarding ad content or enhancements, or errors or omissions in ad content or enhancements. We will make every reasonable effort to satisfy our advertisers but we are not responsible for lack of response to an ad, lack of inquiries or offers to purchase the item. If the item has been sold via another means, the advertiser may cancel the ad, but will not receive a refund, either in whole or in part.

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