Seller Faqs

Seller Resources

Frequently Asked Questions

Looking for answers to the most frequently asked questions when selling an RV? Check out our RV
Seller’s FAQ to learn what our customers want to know. And for all of our selling articles, be sure to explore the RV Trader blog.

General

How Can I Sell A Vehicle On RVTrader.com?

Get started selling your RV on RV Trader here. Select the “Sell” button at the top of the RV Trader website. Or, click the “Menu” button in the
top-right corner and choose “Sell My RV” to be directed to the page of listing packages. Scroll down or click the “Get Started” arrow to browse the package options.
Dealers are invited to use our Dealer Tool to start selling today as well.

How Do I Know What My RV Is Worth?

If you’re curious about the value
of your RV, use our free valuations calculator to learn your RV’s value instantly. Simply answer a few questions
about the condition of your RV, and we’ll take care of the rest.

What Is RV Trader’s Refund Policy For Private Listings?

RV Trader offers
affordable, competitive pricing that provides wide exposure for the RV or item you are selling, and offers effective enhancements to improve the chances of a buyer
noticing your ad. Therefore, we do not offer refunds on advertising fees once an ad has been activated.

At your request, we will:

  • Correct any
    mistakes we have made in the ad at no charge.
  • Correct mistakes that you made during submission of the ad at no charge.
  • Make enhancements to your ad for
    an additional charge.

RV Trader will only provide a refund for the following reasons:

  • Your ad has not been posted and you wish to cancel
    the ad.
  • You mistakenly ordered and paid for duplicate ads through RV Trader and wish to cancel, and obtain a refund on, the duplicate(s) only. RV Trader will
    not, however, provide a refund on the original ad.

RV Trader is not responsible for, and will not provide refunds for any other reason, including but not
limited to a change of mind regarding ad content or enhancements, or errors or omissions in ad content or enhancements. We will make every reasonable effort to satisfy
our advertisers but we are not responsible for lack of response to an ad, lack of inquiries, or offers to purchase the item. If the item has been sold via another
means, the advertiser may cancel the ad, but will not receive a refund, either in whole or in part.

What Is “My Place An Ad”?

If you have
placed an ad on our site for a vehicle for sale, you may use this feature to view the ad, modify or delete it all from one easy-to-access location.

What If I Want To Change The Price Or Something Else About My Ad?

Through Place an Ad, you have the option of selecting the tool that allows you to
modify your existing ad. To do this, you will have to have your password and user ID. We send you this information in an email when you complete the Place an Ad form.
Hold on to that email. You can also delete your ad here after you sell your RV.

Can I Change The Item For Sale In My Ad?

Once the item that was
originally advertised has been sold, you will need to remove the listing from the website. Any remaining time cannot be used to advertise a different item. You cannot
change the year, make or model of an item after the listing has been active for 24 hours.

Scams & Frauds FAQs

What Are The Latest Internet Scams That I Should Know About?

You can
find the latest news and updates about various internet scams at the Federal Trade Commission.

I Received A
Suspicious Inquiry For The RV I Am Selling. Where Can I Get Help?

If you receive a suspect sales lead or inquiry, please forward to fraud@traderonline.com and one of our representatives will be able to guide you. You can also visit our Security Center online
at TraderInteractive.com/Security-Center where you will find helpful tips on how to protect yourself
as an online seller.

I Think I May Have Been A Victim Of An Internet Scam Or Fraud. What Should I Do Now?

You should contact the following
authorities to report any incidence of internet scams or fraud.

You should also consider checking your local
government’s website for filing internet complaints.